Letting With Us
Our Lettings Department opened in Falmouth in January 2011 and quickly gathered momentum. We expanded opening our Truro Lettings Department in 2014 within our Lemon Street office and now successfully manage a portfolio over 650 properties.
With the growth of this very successful department, a new bespoke office has been opened at St Mary's House, Commercial Road, Penryn, TR10 8AG combining the whole lettings team in one attractive and welcoming office space. The lettings team can be contacted on 01326 331812.
Our lettings agency is run and managed by one of our directors, Sophie Lang LL.B, a recognisable face in the Falmouth lettings industry. After obtaining her law degree she initially worked in a local lettings agency and later on for a large corporate agency. This background brings an abundance of experience in the field and dealing with all types of property.
Sophie works alongside Lettings Manager Rhiannon Fraser, and the team consist of Senior Listing Negotiators Emma White & Kirstie Richards, Junior Negotiator Millie Campbell.
The maintenance team is headed up by Maintenance Manager Jason White, HMO & Compliance Charlotte Rayner and Maintenance Coordinators Nicole Stock & Dave Adams, all of whom have bought a wealth of experience and skills to the team to create an inviting and professional working environment. The team are supported by Gem Blight and Kathy Mcgougan.
We have listed a comprehensive range of our services below, which as a prospective client will help you set us apart from our competition! Press on each heading for a summary of what we offer and what you can expect when you become a client of Lewis Haughton Wills! We look forward to speaking to you soon.
With over 70% of all property searches starting online, we have developed our own instantly updated showcase website at lewishaughtonwills.com
Here you will find one of the most up-to-date property websites available. All our property details include room descriptions, internal and external colour digital photographs. We also provide street view maps so visitors can check out the immediate vicinity.
We also display our properties on Rightmove which is by far the most popular property website along with Zoopla, Globrix, Prime location a Property.com, along with several others. This enables us to provide local, regional, national and international coverage of your property.
We advertise properties in the West Briton and Packet newspapers. Each property is prominently featured within our prominent displays within the offices. Each property is matched to the right audience ensuring we achieve the best possible price for your home.
We believe we have the best positioned offices within the area. They have been totally refurnished in a bright and contemporary style . All of our rental properties are displayed internally on specially designed wall displays within our first floor lettings area. We have eye catching offices to attract potential applicants, where we can discuss their needs in a warm and friendly atmosphere to ensure your property is matched to the most suitable tenant
At Lewis Haughton Wills we believe that a lettings service should be tailored to the individual landlord's requirements and needs. We can organise a variety of packages ranging from a comprehensive full management service to a Tenant find only service. Your individual requirements can be discussed at your property or within our office at an appointment convenient for you
We pride ourselves in going the extra mile to provide an excellent service. Please take a peek at the Meet the Team section on the website.
We will always offer to accompany viewings of course if the landlord wishes to be present then that is no problem. We shall ensure viewings are conducted at times to suit current occupiers of the property, if that is yourself or if you already have tenants in situ
We firmly believe communication is the key to giving the very best service so at Lewis Haughton Wills you can expect feedback from viewings within 24/48 hours. Every 1-2 weeks we will give each of our landlords a comprehensive marketing update and a review on the continued marketing of your property.
Our staff have extensive knowledge in the Lettings field and can give landlords advice on all aspects of the letting of their property. We will endeavour to ensure that the potential stress and worry of renting your property is our concern and not yours.
Piece of MindPlease find below a table detailing our extensive services available. Any of our services can be modified to create a personal package for each individuals circumstances
|Let Only||Rent Collection||Full Management||Service|
|Full Market Appraisal|
|Free Full and widespread marketing of your property|
|Accompanied viewings with pre vetted applicants|
|Extensive tenant referencing|
|Full Inventory and Schedule of Condition *|
|Informing all utility companies|
|Assisting in organising pre Tenancy works inc safety certificates|
|Drawing up all legal paperwork|
|Conducting a full tenant check in|
|Collecting Initial Rent and Deposit in cleared funds|
|Protecting tenants deposit in relevant scheme|
|Collecting the monthly rental and forwarding to the landlord|
|Expert property advice and letting knowledge on hand|
|Issuing regular statements|
|Being first point of contact between landlord and tenant|
|Dealing with general maintenance issues|
|Conducting periodic property inspections|
|Chasing and dealing with arrears where necessary|
|Issuing notices or receiving notices|
|Negotiating renewals or extensions|
|Full tenant vacation check out|
|Processing the deposit as necessary|
|Re marketing the property at your request|